Return And Refund Policy

If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase within 5 days from the date of product received. ITEMS ON SALE ARE NOT RETURNABLE & REFUNDABLE.

We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 5 days. 

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will then refund you within 5 days of receiving the returned item. 

Please return your purchase to the following address:

GARDEN SILK MARKETING

50-B, Tingkat 2, Jalan Kota Raja M27/M, Seksyen 27, 40400 Shah Alam, Selangor.

We are always here to help, if you have questions, please email to GardenTies@gmail.com or call us at: 03 5192 6858, 012 292 0973